Please read the terms and conditions (“Terms & Conditions”) written below carefully before ordering any products or using the Services from this Site.


Welcome to www.bioherbal.co.id as a company that provides a list of products in the field of beauty. The terms and conditions that will be explained on this page govern all forms of ordering activities, prices, payments, delivery policies, rejection and cancellation, receiving complaints, information on liability limits, and general conditions for transactions on the Bio Herbal Indonesia website.


“Agreement” i.e. this agreement (“Terms & Conditions”), Privacy Policy, any other form, and payment method;

"Delivery" is a delivery service provided by Bioherbal.co.id, either Bioherbal.co.id or through Bioherbal.co.id's partners.

“Products” are Bioherbal.co.id products such as beauty products.

The “platform” is Bioherbal.co.id, a property in the form of an internet domain registered under the name of Bioherbal.co.id

“Privacy Policy” i.e. the agreement shown on this Site, governs how we collect and store data; “Services” means any services we provide and you can request through the Site

“We”, “Bioherbal.co.id ” are companies;

“Site” is Bioherbal.co.id that we use to offer our goods and services

“You”, “Consumer”, “Buyer”, “Order”, “Member” i.e. you, a person who accesses this site or application to order Goods and uses services from the site or application or other means to order from www.bioherbal.co.id


Any information that you provide to Bioherbal.co.id is only used in connection with the service, Bioherbal.co.id guarantees that the information will not be transferred, given, or informed to other parties, except as specifically regulated in these Terms and Conditions or the Privacy Policy.

When ordering through this Site you are asked to provide your e-mail address/user id and password. You must ensure that the information regarding it is secure and that you do not share the information with third parties.

You warrant that you are legally competent to place an order for the Goods provided through the Site or Application. You agree to provide a valid ID before placing an order. You also agree to present a valid identity, if requested at the time of delivery to prove your identity.

We will take all necessary measures, to the best of our ability, to maintain your order and payment data, however, if there is no fault on our part, we cannot be held responsible for any loss that you may incur if a third party acts without consent to access any data that you provide when accessing or ordering through the Site unless proven otherwise.

Price & Payment

You agree to provide us with the information requested correctly and warrant that the information is correct and complete at the time of placing your order. You also warrant that the credit or debit card information you provide is your credit or debit card and that you have sufficient funds to make the payment.

All prices listed listed on the Site are correct at the time of publication. However, these prices are subject to change due to business reasons.

The total price for Shipping, Goods ordered, including shipping costs, will be listed on the Site at the time you place your order at the check-out process. The price to be paid by the Consumer is the price listed when the Consumer is in the check-out process from the Site or Application. Changes to the listed prices cannot occur when the Consumer is in the process of checking out from the Site or Application.

All payments must be made for all goods shipped and services provided by Bioherbal.co.id. Payment must be made based on the options provided on the Bioherbal.co.id Site or Application Aplikasi

If you choose to pay online, then you must provide your payment details before the order is shipped. To ensure that shopping online is safe, your debit/credit card will be encrypted to prevent anyone from being able to read it and send all data over the internet. Your credit card company may also perform security checks to ensure that you made the order.

You agree that for payment using a credit card, you will be charged a fee of 3%. Once your order is complete, we will charge your card as it was sent.

Shipping Policy

You can contact bioherbal.co.id if you do not receive the goods within the timeframe according to the delivery schedule. bioherbal.co.id will facilitate your problem to find the best solution in the situation.

Goods will be delivered to the address you specified when ordering.

If you are unable to receive the Goods delivered to you at the time of Delivery, or we are unable to deliver them at the time chosen due to your failure to provide sufficient information and proper instructions, then the Goods are deemed to have been delivered to you and all risk and responsibility of the Goods passes to you. Any storage, other expenses that we incur as part of the inability to deliver due to your fault, are your responsibility. We suggest that you immediately contact bioherbal.co.id via e-mail, telephone, or other customer service.

You must ensure that at the time of Delivery of the Goods, the necessary arrangements including delivery access are in place for the safe delivery of the Goods. We are not responsible for any damages, costs and expenses incurred to the said Goods or premises when this occurs as a result of your failure to provide adequate access and circumstances for delivery.

Please note that deliveries may not be possible to some locations. In this case, we will give you advance notice and cancel your booking.

Rejection and Cancellation

You understand that at the time of ordering, the Goods may not be available for several reasons. In this case, Bioherbal.co.id will notify you through our customer service (via e-mail or telephone) that the item you ordered is not available, and will refund any payment you have made within 5 (five) working days after transactions, depending on your payment method.

Once the order has been placed and payment has been made, due to technical reasons, you cannot cancel the order.


When we request information from you to ensure Delivery, you agree to provide accurate and complete information.


Bioherbal.co.id will try our best to facilitate your complaint. We take customer complaints seriously and endeavor to respond to your complaints as soon as possible. All complaints are addressed to bioherbal.co.id@gmail.com or you can contact us by phone or whatsapp at 081772888009

Limitation of Liability

We try our best to ensure that the information on the Site is correct and free from error at all times. Despite our best efforts, we cannot guarantee that the Site will always be error free and its use is always fit for purpose, timely and any errors will be corrected, and the site or server is free of viruses or bugs or exhibits overall functionality, accuracy, reliability. These sites and we cannot guarantee any of them, either explicitly or implicitly, as to fitness for purpose, or accuracy.

By agreeing to these terms of use you agree to release us from any liability arising from the use of information by third parties other than yourself.

We disclaim any and all responsibility to you for the delivery, supply of goods and services to the extent permitted by applicable laws and regulations. This does not affect your legal rights as a customer. If we find that we are liable for any loss or damage to you, that liability is limited to the amount you have paid for the relevant Goods or Services. We cannot accept responsibility for any loss, damage or expense whatsoever, including any direct or indirect loss such as loss of profits to you, whatever the reason. This limitation of liability does not apply to personal injury or death arising directly from our negligence.

We do not accept any responsibility for any delays, failures, errors or omissions or loss of transmitted information, viruses or other contamination or destructive items transmitted to customers' computer systems through our Site or Application.

We are not responsible for any failure or delay in performing the Service or delivering the Goods where such failure arises as a result of any act or omission, which is beyond our control such as any extraordinary and unavoidable event caused directly and specifically by force. nature that cannot be anticipated, controlled, or prevented, with due care, thoroughness, and attention, including but not limited to: war, riots, riots, statutory or governmental orders, regulations, provisions or directives and actions from third parties.

We have taken steps to prevent fraud over the Internet and ensure any data collected from you is kept as secure as possible. However, we are not responsible in the event of an event that is very unlikely to occur on the computer server or from a third party.

Offers are something that is under our authority and can be withdrawn at any time with prior notice to potential Consumers.

General Requirements

All prices listed on Bioherbal.co.id are in Rupiah (IDR)

We will publish any material or substantive changes to the Terms and Conditions on the Site or Application, and you should read the changes carefully. If you continue to use and access the Site or Application any time after the amended Terms and Conditions are published, it will be considered as your acceptance of the amended Terms and Conditions.

Any objection to the amended Terms and Conditions must be submitted to Bioherbal.co.id within 7 (seven) days after the change is published on the Site or Application.

You may not use or launch any automated system or program in connection with Our Site or its online ordering functions.

You may not collect or retrieve personally identifiable information from the Site, use the communication systems provided by the Site for commercial collection, collect for any reason by users of the Site in connection with their registration on the Site, or publish or distribute any vouchers or codes in connection with the Site or collect or retrieve or hack the Site or Application.

The Terms and Conditions together with the Privacy Policy, every other form and method of payment form an integral agreement between you and us. No provision either explicitly or implicitly shall form part of this Agreement. In the event of any discrepancy between these Terms and Conditions and any of the provisions or rules on the Site or Application except those relating to privacy issues, the Terms and Conditions shall prevail.

If any provision or condition of the Agreement becomes invalid, illegal or unenforceable, the parties hereby agree that such provision or condition will be deleted and the remaining provisions of the Agreement will remain in effect without such provision or condition.

These Terms and Conditions and our Agreement are governed and made under the laws of Indonesia. The parties hereby agree to choose the jurisdiction of the Tangerang City District Court.

No delay or failure to enforce any right or remedy which is our right under the Agreement, shall be deemed a waiver of our share of such right or remedy unless such waiver is confirmed in writing.

These Terms and Conditions and contracts (and all non-contractual obligations arising out of or in connection therewith) are governed and created under Indonesian Law. We and you hereby non-exclusively choose the jurisdiction of the Registrar of the Tangerang City District Court. All agreements, correspondence and contacts between us must be made in the Indonesian language.

© Copyright Website bioherbal.co.id | All rights reserved